24/7 IT SUPPORT

Supporting Your IT at Any Given Moment

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YOUR VIRTUAL PHONE SUPPORT

Network Technology Partners offers 24/7 IT support to solve your most frustrating and distracting IT issues. Whether you’re struggling to send critical files or you accidentally delete the project you’ve been working on all night, our help desk line is answered by a real person — every time — to help quickly solve your problems and get you back on track. We understand that cybercriminals and other tech threats don’t conveniently attack your systems. That’s why we’re available 24/7/365 to proactively prevent cyberattacks and close gaps before they cause breaches.

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server management

OUR SERVICES PROVIDE...

  • Preventative System Monitoring
  • Scalable Customized Solutions
  • Immediate Expert Advice
  • Always Available Support
  • Proactive Problem Resolution
  • Improved Productivity and Efficiency

24/7 IT SUPPORT BENEFITS

Prevent System Failure

We proactively monitor your network and systems to recognize warning signs and prevent downtime before it occurs.

Gain Incident Tracking

As threats occur and gaps are closed, we’ll keep track of all events and create an easy-to-read incident report to track changes with your systems.

Talk With Real Experts

Our team is available 24/7, so instead of getting an automated message and listening to a numbered list, you’ll talk to a real person from the first, “hello” to the last, “have a great day.”

Get Answers Quickly

Skip the call waiting. From issues big to small, we’ll solve your problems quickly and efficiently and get you back to business.

Resolve Issues Remotely

When you’re experiencing small—yet annoying—issues, we’ll solve your problem remotely, so instead of waiting for on-site support, you can move forward with your day.

Empower Users

You depend on your computers and systems to help you collaborate with your team, that’s why we strengthen your security and monitor your infrastructure to ensure your IT is running at peak performance.

ADDITIONAL STRATEGIC IT SERVICES

Server & Network Management

Remote Computer Support

Virtual CIO

Vendor Management

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SEE WHAT OUR PARTNERS ARE SAYING:

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“Reliable IT help is critical in our workplace environments, and becoming more so every year. Robert and the team at Network Technology Partners has been an integral part of our growth success for over 15 years. We value their technical skills, their advice, and their prompt attention. I highly recommend NTP!”

Carey AaronVice President, The Pasta Shoppe
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“I’ve worked with Robert Benton for at least fifteen years, and we’ve been together through all sorts of challenging technical and business changes. Through thick and thin Robert and now his great team have been amazing, consistent, responsive, and they even translate tech-talk into business English ; - ) NTP delivers solid value and we recommend them.”

Lyvonn ReesePresident & Owner, Hot Spot Tanning
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“Robert and his team have been helping us for coming up on three years. When we first met he asked me what I wanted from our technology, and I answered with one word ‘Quiet’. Ever since, Robert asks if our I.T. is ‘quiet’ and I enjoy responding that, yes it’s nice & quiet. That’s why we like NTP’s service and recommend them. Our Company has locations in two states and downtime can bring us to our knees. Robert and his staff took the time to understand our business and helped develop a reliable plan that continuously delivers and expands to meet our needs.”

Jeff MorganGeneral Manager, Coca Cola of Tullahoma
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“Robert Benton and his NTP team have been delivering prompt service with quality communication coming up on seven years. We like the flat rate billing and NTP ticketing system that quickly reports what’s up. That’s the main reason we like NTP’s service and endorse them.”

Felicia DemosOwner, Demos Restaurant Murfreesboro
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“Robert and NTP folks resolved a challenging situation we had about a year ago with responsive, quality, knowledgeable service. They worked with us at our pace to scale up several projects, and now we like the flat rate billing and consistency of the managed service approach. We recommend Robert Benton and NTP.”

Carol PraterMurfreesboro Surgical Specialists
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“Network Technology Partners has been an invaluable resource for Bristol Development Group since 2009. Robert and his team have always listened first and made suggestions later. That has helped us tremendously with resolving our IT needs while also solidifying a trusted relationship. NTP, no doubt, will add value to any organization that chooses to work with them.”

Bryan JacobsBristol Development Group
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“Robert Benton and his team have been helping Guaranty Trust for over a decade. Thanks so much to the staff for your consistent hard work and commitment to your clients. It never surprises me how efficient, responsive and dedicated you are to our needs. To this day Network Technology Partners is still such a vital part of our day to day operations. The top notch service and professionalism they provide allows us to operate more efficiently and exert our energies in other important areas of our operations. They have really set the standard for how an IT Services Company should be measured. I will continue to refer anyone I know to Network Technology Partners.”

Ryan McCormickGuaranty Trust
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Cisco partners
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Dell partners
Microsoft partners

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